Assistant Smallwares Manager

Position Title: Assistant Smallwares Manager

Department: Smallwares

Supervisor: Branch Manager

FLSA: Non-exempt

Position Summary:

Responsible for the receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided. 50% or more of the job includes manual labor.

Essential Functions:

• Ensure proper customer service and works to develop relationships with customers.

• Supervises and works together with Smallwares Supervisor (if applicable) and Stocker/s to assure that shelves are stocked and merchandise is rotated.

• Assists in developing schedules, monitors performance and recommends the proper discipline as appropriate including termination.

• Trains employees in job responsibilities and safe operating procedures

• Interviews candidates and recommends for hires.

• Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages.

• Rotates product as needed.

• Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions.

• Supervises and works alongside the Stocker/s in the receiving of all smallwares products and ensures that the proper paperwork is completed.

• Physically breaks down pallets, stocks product and organizes displays.

• Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made.

• Supervises the ordering of smallwares products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to expirations and not have too much inventory on hand.

• Coordinates that the pallets stored in the racks have the proper block and date tags.

• Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath.

• Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold.

• Assures that trash is removed from floor and properly handled.

• Makes sure that low stock/out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product.

• Maintains that all signage is correct and that the flyers prices are reflected on the product.

• Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, and space allocation) and creatively merchandises and sets up impulse areas for merchandising.

• Performs weekly self-audits

• Performs additional duties, responsibilities and projects as assigned.

Other Responsibilities:

• Performs other work-related duties as required and assigned.

Education, Experience and Skills Required:

• Bachelors Degree, OR High School Diploma OR GED with at least 4 years of experience in customer service, OR any appropriate combination of education and experience.

• Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.

• Ability to effectively present information and respond to questions from managers, clients, and general public

• Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.

• Proven leadership skills; ability to supervise and direct employees.

• Effective oral and written communication skills.

• High level of interpersonal skills to handle sensitive and confidential situation and documentation.

• Commitment to company values and strong customer orientation.

• Computer Literacy

Physical Requirements:

• Lift/Carry Abilities (measured for maximum or average load)

• Lift 50 lbs

• Carry strength (50 or less) 50 lbs

• Frequent lift/carry (> 12x/hour) 50 lbs

• Constant lift/carry (> 30x/hr) 20 lbs

• Physical Aptitudes (rated based on level of skill involved)

• Agility/dynamic balance 80-100%

• Finger dexterity 80-100%

• Manual dexterity 80 100%

• Posture Tolerance (rated based on frequency or time involved)

• Stand/walk constantly (4 hours at time)

• Reach above shoulder level occasionally

• Twist/turn head frequently

• Bend over/stoop occasionally

• Climb steps/ladder occasionally

• Kneel/squat - occasionally

Work Environment:

• Temperature is moderate

• Equipment in motion (forklifts, electric pallet jacks, scooters)

Acknowledgement:

I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.