Community Health Worker - LPN / SW - Remote in Virginia

If you are located within the state of Virginia, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges.

Energize your career with one of Healthcare’s fastest growing companies.

You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 5 leader.

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

As a Community Health Worker, you will outreach to members over the phone to perform a health risk assessment, create an individualized care plan, order services and facilitate inter-disciplinary care team meetings.

This position will require active and unrestricted Nursing licensure in multiple US States. Selected candidate must be willing and able to obtain and maintain multiple state licensure. (Application fees and filing costs paid for by UHG)

This is a telephonic role in a fast-paced care coordination environment. Must be able to work 8 hour shift 9:00am-6:00pm Monday - Friday

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

• Making outbound calls and taking inbound calls to assess members' current health status
• Follows specific timeframes for member outreach, health risk assessments and facilitation of care team meetings with the member, caregivers, and other members of the health care team to coordinate the members plan of care.
• Creates an individualized plan of care using SMART goal format
• Identify and facilitate community resources for members as needed
• Identifying gaps or barriers in treatment plans and move to solution
• Providing patient education to assist with self-management
• Interacting with primary care providers, pharmacists and other clinicians on a continual basis to coordinate the members care
• Encouraging members to make healthy lifestyle changes
• Documenting and tracking findings

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• 3+ years of direct clinical experience
• 3+ years of experience in a hospital setting, acute care, direct care experience OR 3+ years experience as a telephonic Case Manager for an insurance company
• VA resident
• A current, unrestricted LPN license in the State of VA
• Experience with outbound calls to members, Physician’s, Pharmacy, Providers or similar medical facility
• Ability to create, copy, edit, send & save utilizing Microsoft Word, Excel & Outlook
• Ability to enter data and clinical documentation at time of assessments and follow-ups

Preferred Qualifications:

• Experience / background in managed care
• Experience working with Medicaid or similar vulnerable populations who have chronic or complex medical and psychosocial needs

Telecommuting Requirements:

• Reside within the state of Virginia
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Ability to work independently and but also lend clinical support as needed to team members as needed

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at {apply below}

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. {apply below}

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: #RPO, #YELLOW

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