Match Support Specialist

Big Brothers Big Sisters of Tampa Bay competitive compensation package includes:

• No medical benefit waiting period - new hires are eligible for medical benefits on 1st day of employment
• 401(K) Retirement Plan options - with up to 4% match
• Generous Paid Time Off (PTO) Plan with Flexible Holidays!
• 100% Employer-paid Basic Life/ADD Insurance
• 100% Employer-paid Short-Term Disability
• 80% Employer paid based medical plan with option for buy-up plans
• 65% Employer paid based dental plan
• Open Access Plus Medical Plans
• HSA (Health Savings Account) – High Deductible Plan
• Domestic Partner and stepchild coverage for all insurance plans
• Employer paid one-hour of community/volunteer service per week
• Voluntary Benefit Programs including Vision, Long Term Disability, Life Insurance (spouse and or dependent children), Accident, Cancer, and Critical Illness
• EAP – Employee Assistance Program
• FMLA
• Opportunities for professional development
• Opportunities for advancement

*All benefit plans are subject to change with annual open enrollment.

Big Brothers Big Sisters of Tampa Bay (BBBST) requires that all newly hired employees be vaccinated. If a potential candidate has a medical or religious exemption to receiving a vaccine, your work conditions may require adjustment. Big Brothers Big Sisters of Tampa Bay will make reasonable accommodation under Federal and State laws as needed.

2 OPENINGS!!

POSITION SUMMARY

Essential to the BBBS brand, the primary function of this position is to provide match support to ensure child safety, positive impact for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers. This is a hybrid position that includes supporting mentoring relationships in the community-based and school/site-based programs.

The successful incumbent will produce positive outcomes in the following areas: match closure rate, match retention rate, average match length, volunteer rematch rate, and customer satisfaction. This position is responsible for providing high-level customer service throughout the effective implementation of supporting and maintaining matches in accordance with the Big Brothers Big Sisters brand, and program options.

QUALIFICATIONS SUMMARY

Minimum Bachelor's degree in Social Services, Human Services, or related field. Minimum two years’ experience working with both child and adult populations; specific assessment preferred. Proficiency in technical areas such as Microsoft OFFICE, including Work, Outlook, and Excel. Must have reliable transportation, valid driver's license, and meet state-required automobile insurance minimums.

Big Brothers Big Sisters of Tampa Bay, Inc provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender identity, marital status, veteran status, sexual orientation, disability, or any other characteristic protected by state, federal, or local law. In accordance with Americans with Disabilities Act, it is our policy to provide reasonable accommodation upon request to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment.