Customer Service Representative II

Customer Service Representative II

BcForward is looking for an Customer Service Representative II at Wichita, KS 67202

Job Title: Customer Service Representative II
Location: Wichita, KS 67202
Duration: 03+ months with the possibility of extension


Essential Duties/Responsibilities:
Customer Service: Taking and servicing orders, answering questions and supporting processes that enable the business to deliver impeccable customer focus and outstanding service to Protein customers.

This role will be responsible for ensuring that orders are addressed in a timely and professional fashion while working in a cross functional environment to enable quick and efficient processes of support.

Support senior customer service team members with day to day issues.

Minimum Education Required: High School Diploma

Other Required Experience/Qualifications:
Possesses a basic understanding of customer service practices and procedures.
Sound judgment and decision making skills.
Strong oral and written communication skills.
Ability to problem solve.
Ability to adapt and learn in a changing work environment.
Team work and a positive attitude is a must.
Comfortability learning and navigating new systems.
Knowledge of Microsoft Office Products.
Inquisitive / ask questions

Additional Preferred Experience/Qualifications:
B2B Customer service experience.
Experience with Order Management Systems.
Associate/Bachelors degree in business or related field.

Interested candidates please send resume in Word format Please reference job code 182596 when responding to this ad.