Customer Care Associate

Are you looking to become a REMOTE Customer Care Associate in Florida? Take the first step to begin your new career with PeopleShare today!

PeopleShare is committed to providing all training, on-boarding, and state licensing as an investment in the long-term careers of our associates.

Details for the Customer Care Associate:

• Pay: $21/ hr. + uncapped commission and incentives

• Schedule: 8:00 AM - 11:00 PM EST Monday-Sunday

• Overtime is optional

• MUST Reside in the state of Florida

• 100% Remote (Equipment included)

The Customer Care Associate embodies these values:

• Excellent communication skills

• Customer-centric mindset

• Highly motivated individual with a "can do" attitude

What is in it for the Customer Care Associate

• 4 weeks of paid training

• Direct-Hire Opportunity

• 100% Work from Home

• Get your health care insurance license FREE OF CHARGE!

Job Responsibilities for the Customer Care Associate

• Respond to incoming customer calls about insurance policies, coverage, and general inquiries.

• Handle customer complaints and follow up for resolution.

• Offer and sell policy renewals

• Provide introductory information to new policyholders

• Multi-task/navigate through several different automation systems.

Qualifications for the Customer Care Associate:

• High School Diploma or GED

• 1+ years(s) of call center experience

• 1+ year(s) of sales experience (preferred)

• Familiarity with various CRM systems

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs. PeopleShare and provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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