AVP, Account Management Strategy

Job Description:

Role Summary/Purpose:

The AVP, Account Management Strategy role is responsible for driving analytic insights on Loss Avoidance credit line initiatives for all platforms. Works closely cross functionally to identify, understand and design innovative account management strategies to drive the success of the business.

This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. Were proud to offer you choice and flexibility.

Essential Responsibilities:

• Develop, execute, monitor, and drive process improvement of credit line strategies

• Drive advanced analytics within loss mitigation strategies

• Partner with modeling teams/vendors to drive advanced targeting strategies

• Ongoing strategy effectiveness monitoring

• Ad hoc analytics, validations, remediations

• Responsible for process controls, & maintaining regulatory review rhythm with Compliance, Legal & Fair Lending Teams.

• Supports related exams, audits and business continuity planning.

• Build for the future by understanding industry, economic and business needs.

• Analyze and explore datasets in order to find opportunities for credit innovation through data analytics

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelors degree and 4+ years of experience building analytically derived strategies within Credit, Marketing, Risk or Collections in Financial services, or in lieu of a Bachelor's degree, 8+ years of experience building analytically derived strategies in Marketing, Risk or Collections in Financial services.

• 3+ years of experience working with statistical tools such as SAS, Model Builder Decision Tree, Knowledge Seeker or others.

Desired Characteristics:

• Natural curiosity and passion to drive change in consumer banking for the better.

• Advanced programming with SAS, R or Python

• Experience analyzing large data sets to derive strategic, segments, actionable credit insights

• Experience using multiple Credit Decision Systems (e.g. Credit Bureaus) to make consumer credit strategy decision.

• Experience developing Consumer / Commercial Credit Risk Strategies.

• Ability to conduct advanced data analysis and complex designs algorithm

• Experience using advanced modeling & data mining techniques (e.g. Machine learning, Big Data) to develop/ optimize Credit strategies

• Strong communication / relationship management / influencing skills / presentation skills and the ability to interact with and present to SYF senior leaders

• Leadership experience operating at a strategic level as part of a cross functional team

• Masters Degree or MBA with advanced analytic focus, or equivalent advanced degree

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you dont meet the time in position or performance expectations).

Our Commitment

When you join us, youll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heardbut valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, were building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ ({apply below} , with more than 60% of our workforce engaged, youll find community to connect with and opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at

  1-866-301-5627
  . Representatives are available from 8am 5pm Monday to Friday, Central Standard Time.

The salary range for this position is 75,000.00 - 150,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Grade/Level: 11

Job Family Group:

Risk Management