Warehouse Supervisor - Shipping & Receiving
Job Description
Position Summary: The Production Shift Supervisor will oversee warehousing operations, production, and productivity. Responsible for the achievement of previously determined Key Performance Indicators (KPI). Performance results will be achieved through personnel management; productivity, scheduling, safety, accuracy of product picks, quality/care of loading, timely departures of drivers, process improvements, training, development of SOP’s and coordinated cooperation/communication with all internal departments.
Key Responsibilities:
- Manage operations to achieve production and productivity goals.
- Ensure a safe, clean, and orderly warehouse proactively addressing safety concerns as a priority.
- Responsible for timely receiving of product, storage, movement, accurate picking, load integrity and timely departures of trucks (bobtail/semi).
- Trains and enforces safe handling, clean up and proper documentation of breakage.
- Researches and applies corrective actions for shortages, filling errors, not-on-trucks, breakage, and incorrect invoices.
- Diligently complies and enforces all safety policies and procedures.
- Responsible for injury/incident reports during shift hours and completion of documentation accurately/timely.
- Coordinates inter-company transfers of inventory between Morgan Hill and Chino warehouses.
- Promote ongoing “best-in-class” approach to customer service throughout warehouse operations.
- Responsible for creative problem resolution, teamwork, and implementation of process improvements.
- Leads, directs, documents, and enforces all Company policies and procedures. Works closely with Human Resources to manage associate relations, policy interpretation and CBA compliance.
Accountability:
- Requires timely and accurate communication between the night shift operations team, drivers/delivery, and day shift operations. Proactively communicates to ensure proper information flow.
- Proactive management of warehouse leads to monitor work performance and productivity of work teams. Will hire, discipline, and make recommendations with respect to continuation of employment.
Experience/Training/Education:
- Bachelor’s degree (B.A.) from an accredited four-year college or university with a concentration in business or in related field or equivalent warehouse management experience (preferred)
- 5+ years of experience as an operations or warehouse supervisor.
- Experience in managing union and non-union associates.
Communication Skills: This position will require the ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations. The supervisory role will write reports, business correspondence, and procedure manuals. Must be comfortable with and effective when presenting information and responding to and acting on feedback.
Mathematical Skills: This role will require the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. This position will require the ability to apply concepts of basic algebra and geometry.
Reasoning Ability: This position will require the ability to define problems, collect data, establish facts, and draw valid conclusions. This role also will require the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Preferred Certificates, Licenses, Registrations:
- Lean Six Sigma, or similar training
- Certified Production & Inventory Management (CPIM)
Skills/Abilities:
- Proficient in Windows environment and Microsoft Office (Excel, PowerPoint, Word, etc.) environment.
- Bilingual/Spanish is a plus.
- Must have working knowledge of Federal and Cal OSHA regulations.
- Must have excellent communication skills/both formal and informal.
- Must have ability to communicate effectively at all levels of the organization.
- Must possess continuous improvement mindset.
- Ability to interpret cost build up, trends, and financial reports.
- Highly collaborative leadership style.
- Exceptional project management skills.
- Organizational abilities, multitasking and proactive process management necessary in this fast-paced environment.
SHIFT: 1st, Monday - Friday, 6:30am until complete*Overtime shift on Saturday (subject to change)
Company Description
Recommended Skills
- Accounting
- Breakage
- Business Correspondence
- Calculations
- Certified In Production And Inventory Management
- Communication