San Francisco, CA

Are you ready to power the World's connections?

We are seeking an all-star Sales Development Representative (SDR) Manager to lead a team of SDRs who deliver highly qualified meetings to the sales team. The SDR Manager will be responsible for continuous training and ensuring the growth and success of the SDRs.

This role collaborates closely with sales and marketing groups to maximize pipeline creation. The candidate must be a strong coach & leader, extremely well organized and continuously improve the SDR program as a whole. This is a great opportunity to support a fast-growing company where your output has a direct impact on the company's growth.

Why should you want to work at Kong?

Market Opportunity - We are on a quest to build a $10b+ software company over the next few years and need YOUR help!

- APIs are driving innovation across every industry!

- Strong VC team, Series D, strong year over year revenue growth!

Technical Leadership - We are recognized as the leader in innovation in the connectivity space.

- Marco, our CTO/co-founder - "We are the Cisco of L4 and L7" - CUBE Conversation, March 2021

- We are the leading innovator in the connectivity space!

Amazing Team & Culture - Come be a "Konger" and find out what we mean.

- Great Place to Work Certified in 2020 & 2021

- Kong employees discuss our culture at our 2020 Company Kickoff

Building Great Products - Learn why the world's largest companies love our tech!

- Kong Named a Leader in the 2020 Gartner Magic Quadrant

- Over 250m+ downloads of our open source API gateway! Over 40k+ stars on Github between Kong API and Kong Insomnia!

What You'll Do

• Train and manage the SDR team on how to prospect, qualify leads, and exceed goals
• Recruit the top talent in the world to join your team
• Prioritize 1:1's and coaching to develop your teams' talent to grow into new opportunities at Kong HQ
• Track follow up on daily MQLs, contact us form submissions, live chat inquiries and other inbound sales-ready leads in adherence with "speed to lead" SLA
• Partner with regional sales directors and field marketing to execute cross-functional demand generation in key accounts for our field sales team
• Help balance the lead flow among the SDR team and drive target account outreach
• Identify methods to optimize SFDC, Outreach, Sales Navigator, Drift, and other selling tools to improve SDR productivity
• Be metrics driven. Continually optimize SDR processes as well as messaging, cadences, and campaigns for optimal results
• Develop career progression and development path for SDRs, working closely with cross-functional leadership team
• Partner with HR to develop SDR comp plans that are aligned to industry best practices and are fair and equitable to all parties
• Work with marketing and sales leadership to optimize pipeline and revenue creation
• Provide SFDC hygiene when necessary
• Anything else required by manager

Who You Are

• 3+ years of experience managing an SDR team
• Expertise in prospecting and sales best practices
• Proven ability to spot talent, hire and grow SDRs to be Sales rock-stars
• Quick ability to master selling tools (Salesforce, Outreach, Dial.Bot, Sales Navigator)
• Be a great coach and have solid people skills to foster a strong team -- A natural leader
• You are approachable, a natural problem solver, and have grit
• Big picture thinking and not content with the status quo
• BA/BS