Redwood City, CA

Job#: 1275902

Job Description:

**Interested applicants: email an updated resume to Tiara Lindsey at {apply below}**

Job Title: People Operations Manager

Pay Rate: negoatiable

Shifts: M-F 8am-5pm-

Targeted Start date: ASAP July

Length of Assignment: This contract position is full-time (40 hours) for a period of 6 months contract

Office Location: San Francisico- Bay Area, CA

JOB DESCRIPTION

You will

• Operational Excellence for a Hybrid Workforce: Understand organizational needs, improve the People Operations Playbook, and create/improve Workday/system-enabled key HR processes and workflows to support Future of Work and employees in a hybrid, distributed workforce environment.
• Employee Ticket Management: Monitor service level agreements (SLAs), manage employee requests, FAQ wiki resource creation, and ticket management best practices to drive efficiency and employee satisfaction with both speed and care
• HR Compliance: Ensure HR Operations audit and control process and procedures are developed, documented, and followed in compliance with internal policies, federal and state laws for a distributed workforce (I-9, background check, new hire data audit, etc.); Support internal and external audit and compliance initiatives as needed
• Process Mapping and Improvement: Develop new or update existing HR Ops process maps and error/issue tracker to identify process improvements opportunities with excellent problem-solving skills and practical solutions, focus on growing or changing user needs
• Onboarding Ops: Oversee onboarding operations and collaborate with key onboarding stakeholders (Recruiting, IT, Payroll, Benefits, Facility, etc.) to ensure a seamless handoff and cross-functional execution
• Partnership and Collaboration: Forge excellent partnerships and lead regular operational business review meetings with Recruiting Ops, Payroll/Finance Ops, and cross-functional partners to address changing business needs

You have

• 10+ years overall experience including 5+ years in managing core HR Operations in a hybrid, distributed workforce environment
• 3+ years of experience in improving and identifying issues in processes, suggesting user-focused improvements, and navigating/influencing cross-functional teams to drive these changes.
• Detail-oriented, get-things-done professional who can think strategically, adapt quickly and exhibit great communication & event planning skills, teamwork, and collaboration with an upbeat attitude.
• Strong critical thinking and problem-solving skills to evaluate the current state, find opportunities for improvement, and develop a project plan for strong execution
• Discretion in handling confidential information
• Passion about accelerating social progress and excited to work jointly with a team of scientists, academics, community activists, and technologists to build a brighter future for everyone!

Must Haves:
From a technology standpoint:
- Workday
- -Jira ticket system; Zendesk, or other alias.
- Experience with managing service level agreements
- HR ops (auditing, data auditing, background checks)
- Improve HR ops process map and improve the workflow.
- At least 5 years in HR.
- -payroll colab, legal team, coallb, some project amnagemnt (process workflow).

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [ Email address blocked ] - Click here to apply to People Operations Manager or . - provided by Dice