Assistant Center Manager

European Wax Center, the fastest growing company in the beauty lifestyle category, is seeking an exceptional Assistant Manager with a passion for sales, team building and training to oversee operations and drive performance.

** Must have proven track record of success with sales and team building and be able to work a flexible schedule including days, evenings and weekends **

Job Responsibilities:

• Drive this top performing location to break national company records Infuse the team with a passion for creating outstanding customer experiences

• Foster a positive work environment that encourages ideas and innovative problem solving

• Coach performance through available metrics and encourage associate's professional growth through achievement and accountability

• Implement and execute systems/process consistent with a high performing franchise

•80% of time is customer facing, however you will also be responsible for administrative tasks including, but not limited to, scheduling, inventory and reporting. training and performance coaching

Required Skills:

• A passion for people and sales!

• Demonstrated success as an effective trainer and motivator to create a winning team

• Be enthusiastic about our brand, outgoing, energetic, resourceful and detail oriented

• Exceptional customer service and social skills including ability to communicate effectively in all situations including guest relations, conflict resolution, individual coaching and group presentations

• Demonstrate the ability to evaluate issues, establish priorities and adjust direction when necessary

• Ability to work flexible schedule including days/evenings/some weekends

Requirements

High school diploma or equivalent

2 year experience in Customer Service preferred

2 year experience in Sales preferred

Reliable means of transportation

Career Growth

Competitive Hourly Wage PLUS Commission and Bonuses

Ongoing extensive European Wax Center operational training

Paid time off

Employment growth opportunities

Discount on waxing/products

Previous EWC, Massage Envy and/or Zenoti Software experience a plus

EWC is an equal opportunity employer

Job Type: Full-time

Schedule: 8 hour shift

Work Location: North Haven CT

Work Remotely: No

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.

Recommended Skills

• Attention To Detail
• Brand Identity
• Communication
• Conflict Resolution
• Creativity
• Customer Service