Restaurant General Manager

he Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).

• Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
• Manages the guest experience through operations and timely response to Guest issues
• Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
• Identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives
• Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
• On-boards new team members by training and guiding them through the certification process
• Inspires the restaurant team by effectively managing individual and team recognition programs
• Provides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance
• Manages restaurant labor using optimal Manager staffing and Team Member scheduling
• Enforces compliance with government regulations, employment laws and BKC policies
• Ensures that restaurant upholds operational and brand standard

Job Requirements

• High School Diploma or GED required, 2 years of college preferred.
• Complete all internal certification programs.
• 1-2 years of restaurant management experience.
• Strong understanding of P&L interpretation and management to influence profitability.
• Ability to prioritize and organize own and others’ work and time to meet deadlines and objectives.
• Available a variety of hours to include evenings, nights, weekends and holidays.

NOW HIRING! APPLY TODAY! APLICA YA!

23718 Commercial Drive Rosenberg Texas 77471

17657 Highway 6 South Manvel Texas 77578

2207 FM 2234 Missouri City Texas 77489

We are a GROWING Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our Company grows, we look for employees who share our passion for achieving exceptional results. At Houston Foods, employees have an opportunity to contribute to the success of our growing organization.

Recommended Skills

• Friendliness
• Leadership
• Requirement Prioritization
• Stress Management
• Restaurant Operation