Westwego, LA
OTB Assistant Manager in Training (Kenner)
Responsibilities:
Qualifications:
- Operational planning and implementation of plan to include: budgeting for profit planning, programs for capital investing, sales forecasting and cost standards to maximize profitability.
- Responsible for guiding, directing and ensuring customer service and satisfaction. Successfully resolves and verifies resolution of customer complaints.
- Continually evaluates business plan, goals and operation for improvements to profitability and changing customer needs.
- Manages building, infrastructure and facility operations to assure asset protection, enhancement, safety and security.
- Recruits, hires, trains, coaches and motivates hourly employees; works with FG Human Resources Director, Human Resources Business Partner and Directors of OTBs to recruit, hire, train, coach and motivate employees; conducts safety orientations and meetings; assures that all corporate, operations and Human Resources policies and procedures are followed.
Qualifications:
- Must consent to and successfully complete a pre-employment drug screening and background check.
- Must be 21 years or older (required by Casino and/or State regulations).
- Must be able to obtain a Louisiana Racing Commission License. (Company will provide application.)
Recommended Skills
- Coaching And Mentoring
- Customer Demand Planning
- Customer Service
- Facility Operations
- Financial Management
- Forecasting
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