Environmental Services / Custodial Manager 1

Play an important role in the patient experience by creating clean, healthy and comfortable healing environments while advancing your career.

We are seeking an Environmental Services Manager 1 in Camp Hill, PA at Penn State Health Holy Spirit Medical Center for Second Shift (3:00pm start time). This is a 318 bed hosipital that is committed to providing the highest quality of healthcare to the community. This role will oversee the 2nd Shift with some weekends and rotating holidays, overseeing a team of 35 employees. Someone who is flexible to work those hours will be ideal. Prior Environmental Services/housekeeping experience is required, must be results driven, understand employee engagement, and be committed to a winning culture. The successful candidate will have experience with bed tracking, patient satisfaction, and possess strong computer skills. Sodexo is seeking a true self-starter who can lead a team under minimal supervision.

This position functions as part of a team of Environmental Service Managers reporting to the General Manager. This role will support floor care projects, payroll, and lead the team in engagement. Preferred candidates will have experience in Environmental Services heathcare. Sodexo is seeking a true self-starter who can lead a team under minimal supervision.

The Custodial Manager 1 will be responsible for, but not limited to:

• Provide a clean and safe environment for patients, visitors and staff for all areas of the operation.
• Will works closely with the Infectious Control department.
• Managing and training a team of 38 Sodexo hourly employees.
• A strong focus on department initiatives and patient satisfaction
• be responsible for driving client and patient satisfaction scores;
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• lead teams and departmental projects and initiatives;
• effectively manage the Unit Operating System; and/or
• support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

• have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;
• have customer service and/or guest satisfaction in a health care or hospitality;
• possess strong leadership skills and has the ability to work independently to drive program;
• monitor compliance and reach project target dates of completion;
• have experience effectively managing projects within agreed upon timelines;
• are results and safety driven;
• are proficient with computers and other technology

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Not the job for you?

At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States. {apply below}.

Working for Sodexo:

Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience. Apply online today!

Please note:

Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.

Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.
Key Duties
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.
-Provide leadership and direction to non-exempt employees
-Coordinate/conduct employee training
-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)
-Interact with outside vendors
-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.
-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified.
-Reviews and maintains assigned areas of the Sodexo/Client budget commitments.

Basic Education Requirement - High School Diploma, GED or equivalent

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.