Professional Services Organization (PSO) Coordinator

Company Overview:

For the past 10+ years, eTelligent Group has consistently delivered excellent services that are demonstrated through our exceptional past performances. As a HUBZone, WOSB, and small business, we have distinguished our company as effective problem solvers with innovative, scalable solutions.

We integrate CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. We also hold ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications.

Roles & Responsibilities:

• PSO Coordinator will report directly to the Executive Vice President of Professional Services Organization (PSO) and assist in planning and coordination.
• Collaborate with Professional Services leaders to provide reports focused on assisting in creating Executive Briefings and Presentations.
• Work with Delivery Program/Project Managers to capture Program status.
• Coordinate PSO activities with Business Development and Corporate Operations.
• Support all administrative functions within the PSO.
• Preparing reports for client satisfaction, making recommendations for areas that can be improved and presenting the information to the stakeholders.
• Collaborate with Professional Services leaders to discover needs and requirements for PSO engagements.

Education and requirements:

• Bachelor's degree required, preferably in Business Administration, Computer Science or any other related field.
• Must possess excellent communication skills (written and verbal).
• Must have good planning, organization and coordination experience.
• Must have good facilitation skills.
• Excellent time management and must be savvy with Microsoft Tools (Word, PowerPoint, Excel, SharePoint, Project, Teams, etc.).
• Must be able to multi-task and be flexible to work outside the 9 to 5 schedule.
• Demonstrated ability to meet deadlines and work independently.
• US Citizenship/Green Card holder (GC atleast 3+ Years).

Location: Leesburg, VA (Hybrid)

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