Front Desk Receptionist

Duties are to assist customers and employees alike. They work closely with office staff to notify them of incoming calls, prepare outgoing mail and make copies or fax documents. Manage office tasks while also answering calls from customers, answering questions and helping visitors locate the correct office. They may also be responsible for taking inventory of office supplies and placing orders accordingly. Be personable nature, in order to greet office visitors or employees and make them feel comfortable. This is especially important when interacting with clients or staff as actions may influence the visitor’s perception of the company. Be proficient in using digital calendars and typical office appliances like copiers, printers, fax machines and phone systems to complete their job duties. And be excellent in written and verbal communication that enables them to draft emails, messages or memos and speak with various customers and staff members

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and respond to incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses, treatment records and costs
• Perform other clerical receptionist duties such as filing, photocopying,

Recommended Skills

• Access Controls
• Administration
• Communication
• Fax
• Filing
• Interpersonal Skills