Hotel Front Desk Agent

We are seeking a Hotel Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

​Qualifications:

• Previous experience in customer service, front desk service, or other related fields Preferred
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills

Job Description:

-Hours can vary either 7am-3pm or 3pm-11pm

- Must be capable of working either of the shifts mentioned .
- Must be able to work weekends and holidays
- Previous front desk experience preferred
- Knowledge of basic computer system. We will train on our hotel front desk system.Hotel experience is preferred

Only serious applicants please!! Not a short term job. Thank you

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