Cheese Specialist

Summary:
Key Requirements:

The Cheese-Epicurean Specialist first and foremost is responsible for guest relations and satisfaction. He/She will provide guest service up to and exceeding company standards by educating guests on our Epicurean products.

• Learn and memorize hand-cut cheese set and ensure all team members working the Epicurean department have mastered the set
• Uphold standards set for cutting each variety of cheese and displays within each Epicurean case
• Merchandise and upkeep of the retail cases including signage, promotional materials and cleanliness; each case is to be organized at the beginning and ending of each shift and as needed throughout the day
• Maintain proper dates, rotation and shrink control in all Epicurean cases
• Follow and maintain all Epicurean and Food Service policies, procedures and programs as laid out by company guidelines
• Maintain calendar of cheese out of dates; the cheese is logged on the day that it goes out of date along with the quantity that was cut; the expectation is that there is never any out of date cheese on the sales floor
• Promote a specialty cheese of the week that follows the Cheese of the Month program and/or a special Epicurean product
• Ensure proper food safety and sanitation procedures are performed and maintained at all times; the safety of our guests and team members is our number one priority.
• Try all new products as they are introduced and train Epicurean team members on the new products
• Maintain ongoing specialty cheese demo program and monitor and verify weekly price changes
• Must be able to order all specialty cheese products from all current partners
• Must be able to place accurate holiday orders that will allow the department to sell the holiday products with a minimum amount of shrink; must review past holiday sales numbers to complete new holiday orders
• Follow the Market Street Food Service Merchandise guidelines as listed in the Manual
• Maintain product at proper temperatures and ensure proper food safety and sanitation procedures are performed
• Attend all mandatory cheese education classes
• Provide a $3.00 basket in cheese case of small portions of cheese for the guest to try new products
• Must have a desire to increase cheese knowledge
• Performs other duties as requested or required by management

Key Responsibilities:

• Must be 18 years of age or older
• High School Diploma or equivalent preferred
• Minimum of 6 months of food service experience
• Must be able to work in a fast, efficient and controlled manner
• Team members should be knowledgeable about each Epicurean item that is sampled and sold in order to educate our guests
• Work a flexible schedule as required by the day to day business and Department Manager
• Must be able to lift up to 50 lbs. and stand for long periods of time up to 8 hours
• Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking
• Maintain a current Food Safety certification
• Ability to function as a team member and get along with others

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

Our Mission

Ultimate Service Superior Performance Positive Impact
Summary:
Key Requirements:

The Cheese-Epicurean Specialist first and foremost is responsible for guest relations and satisfaction. He/She will provide guest service up to and exceeding company standards by educating guests on our Epicurean products.

• Learn and memorize hand-cut cheese set and ensure all team members working the Epicurean department have mastered the set
• Uphold standards set for cutting each variety of cheese and displays within each Epicurean case
• Merchandise and upkeep of the retail cases including signage, promotional materials and cleanliness; each case is to be organized at the beginning and ending of each shift and as needed throughout the day
• Maintain proper dates, rotation and shrink control in all Epicurean cases
• Follow and maintain all Epicurean and Food Service policies, procedures and programs as laid out by company guidelines
• Maintain calendar of cheese out of dates; the cheese is logged on the day that it goes out of date along with the quantity that was cut; the expectation is that there is never any out of date cheese on the sales floor
• Promote a specialty cheese of the week that follows the Cheese of the Month program and/or a special Epicurean product
• Ensure proper food safety and sanitation procedures are performed and maintained at all times; the safety of our guests and team members is our number one priority.
• Try all new products as they are introduced and train Epicurean team members on the new products
• Maintain ongoing specialty cheese demo program and monitor and verify weekly price changes
• Must be able to order all specialty cheese products from all current partners
• Must be able to place accurate holiday orders that will allow the department to sell the holiday products with a minimum amount of shrink; must review past holiday sales numbers to complete new holiday orders
• Follow the Market Street Food Service Merchandise guidelines as listed in the Manual
• Maintain product at proper temperatures and ensure proper food safety and sanitation procedures are performed
• Attend all mandatory cheese education classes
• Provide a $3.00 basket in cheese case of small portions of cheese for the guest to try new products
• Must have a desire to increase cheese knowledge
• Performs other duties as requested or required by management

Key Responsibilities:

• Must be 18 years of age or older
• High School Diploma or equivalent preferred
• Minimum of 6 months of food service experience
• Must be able to work in a fast, efficient and controlled manner
• Team members should be knowledgeable about each Epicurean item that is sampled and sold in order to educate our guests
• Work a flexible schedule as required by the day to day business and Department Manager
• Must be able to lift up to 50 lbs. and stand for long periods of time up to 8 hours
• Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking
• Maintain a current Food Safety certification
• Ability to function as a team member and get along with others

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

Our Mission

Ultimate Service Superior Performance Positive Impact

Job Industries

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