Mailroom Customer Service ||26060

Full title: Customer Service Associate
Type: Full time - regular - 35 hours per week

Requirements:

• Customer service-related experience

• High School diploma or equivalent (GED) preferred

• Computer literacy and knowledge of Microsoft Office programs

Responsibilities:

This position is essential in maintaining the mailroom's daily activities without interruption.

Processing USPS and accountable mail (Fed Ex, UPS, DHL, messenger and other incoming packages)

Assist and notify end users of mail and shipping protocols when necessary

Audit and update mail lists as needed

Log all incoming accountable mail in tracking software

Complete large volume mailing projects as required

Support confidential document shredding in accordance with stated policy

Assist other OSA’s as needed to meet demand

Work overtime as needed to assist with special projects

All duties as assigned

Must assist in supporting all service lines in addition to primary role

Skills Candidate should Possess

Team Player

Great Client Service Skills

Good Judgement

Exela is a location-agnostic global BPA leader combining industry-specific and multi-industry enterprise software and solutions with decades of experience. Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune®100. Exela’s software and services include multi-industry department solution suites addressing finance, accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors and over 18,300 employees operating in 23 countries. For more details please visit {apply below}

Recommended Skills

• Auditing
• Computer Literacy
• Customer Service
• Microsoft Office
• Team Working